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Buying
How much does it cost to buy an auction lot?

There is a 6% buyer’s premium including GST (minimum of $500 for registration plates and $1,000 for cars and maximum of $10,000). This is excluding your highest successful bid, with 100% of the final bid going to the seller.

Can I view the auction lot?

We aim to provide all of the possible information you would need to make the most informed buying decision, however if you would like to view the auction item then you can arrange that with the seller.

How do I contact the seller during the auction?

You are able to post questions at the bottom of every auction and are visible to everyone, this saves duplicate questions and provides more information to everyone.

How do I register to bid?

Once you have created an account …

How do I keep track of an auction?

You can add an auction to your watch list, this can be done by either clicking the “add to watch list” icon inside the auction listing or by clicking the star icon in the thumbnail of each auction. This will then send you updates of bids, reserve changes or when an auction is coming to an end etc.

What happens once I have won an auction?

When you have successfully won an auction a 6% buyer’s premium including GST minimum of $500 for registration plates and $1,100 for cars and maximum of $11,100) is deducted from your credit card. This amount does not come out of your final bid as this full final bid goes to the seller. There is no refund of the buyer’s premium.

What are the bid increments?

$100 to $20,000 – $250 to $50,000 – $500 above $50,000

Does my bid include taxes and duties?

All vehicles sold are excluding on road costs which are payable by the purchaser in the state they are to register the vehicle.

How do I know someone won’t steal my bid in the last seconds of the auction?

If any bid is placed in the last 5 minutes the auction will automatically be extended by another 5 minutes. There is no limit to the time extensions to give everyone enough time to have a fair chance at winning the auction.

How do I know if I am buying from a dealer or private individual?

At the bottom of the Key Information box which is located on the righthand side of any listing it will state if this listing is Private or Dealer.

Selling
How much does it cost to list and sell on Trading Garage?

There are no fees to list with Trading Garage and you will receive 100% of the final sale price.

What kind of listings will you accept?

Anything interesting or rare with a realistic reserve price will be accepted for listing.

How do I submit a listing?

To submit either a car, race car or number plate click here. We will get back to you within two business days to discuss your submission further.

How much information do you need about my listing?

We aim to be the most informative and accurate online platform available, once your listing has been accepted, we will make contact with you to obtain all of the details, warts and all.

Can I set a reserve price for my auction?

A reserve price is the lowest price that your auction will sell for. Once your listing is deemed suitable, we will then work with you on a realistic reserve price with you to ensure a successful auction.

What is the process of listing an auction?

Once we receive your listing submission, we will make contact with you to discuss and agree a reserve price. From that point we will then organise photography, draft your listing and await your final sign off to schedule your auction.

Do I need to make my listing available to be inspected?

The aim of Trading Garage is to provide sufficient information that buyers will feel confident to purchase your listing unseen, however there will always be buyers that need to see your listing with their own eyes. If you can therefore make your listing available to view where possible.”

Who takes the photos of my listing?

As part of providing the most detailed listings available all of our vehicle listings will have a minimum of 100 photographs highlighting all of the details specified in the listing. If you are not able to provide this yourself, we have a team of professional photographers Australia wide that are available for very reasonable amount.

Can I cancel my auction once it goes live?

Once your auction has gone live you cannot cancel. If you do withdraw your auction once it has gone live you will be required to pay the fees outlined in our terms and conditions.

What happens once my auction has finished?

If the final bid has been successful in meeting your reserve price and the buying premium
have been paid, we will digitally introduce you to the winning bidder to complete the transaction.

What happens if the auction finishes and my reserve price is not met?

There will be a 24-hour period you have to accept the highest bid, if no response is received in 24 hours than that will be taken as a decline of the highest bid. You then have the option to list it in the Buy It Now section to arrange a post auction sale.

What happens to the listing once the auction has finished?

If your auction has been successful then it will appear in our sold section with the bid history and comments removed. If it was unsuccessful then it will be taken down however will still be able to be found via online search engines.

How does Buy It Now work?

Buy it now offers any unsuccessful auction a further 7 days (extension possible) to have your listing available for a buy it now price and the ability for buyers to place offers and then in turn you may submit a counteroffer or accept.

Can I lower my reserve during the auction?

Yes, you can lower you reserve at any time during the auction.

Support
I still don’t understand how this all works.

We are here to provide the best buying and selling experience possible, please feel free to contact us to discuss the process of buying or selling via phone or email.

I am not receiving email updates even though I am subscribed.

Check your junk/spam folder as sometimes it can be flagged, also check that your email address is correct on your account settings.

I am having a technical issue.

Please contact us for any issue.

 

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